[In-store/Online] 4x Points Day! [Period: Feb 3 - Feb 23]

Thank you for always using "ISEYA ONLINE".

ISEYA will be holding a limited-time point campaign at "Susukino Main Store" and "Online Store" where your purchases will earn "4x points".
Don't miss this great limited-time offer to shop at ISEYA.


◆Event Details◆
4x Points [Available at physical store and online shop]
Sapporo Confectionery Gift [Online Shop Exclusive]

◆Event Period◆
February 3, 2025 (Monday)  ～ February 23, 2025 (Sunday)


Please read the following notes carefully before using our services.
If you have any questions, please contact us by email before purchasing, taking into consideration our business days and hours.

Important Notes------------------------------------------------------------------

※This is a point campaign only. We do not accept discounts or negotiations on products, so please refrain from related inquiries.

※This campaign is a joint project between "Susukino Main Store (physical store)" and "ISEYA ONLINE (mail order)", but the Sapporo confectionery gift is exclusive to ISEYA ONLINE.

◆Regarding out of stock items
※Our products are sold at our physical store and on multiple shopping sites, so the stock status of products may not be reflected depending on the timing of your order.
Therefore, we may accept orders even if the item is actually out of stock.
In the event of a stockout, we will contact you after the start of business hours of the mail order division, and we apologize for any inconvenience this may cause.

◆Regarding in-store pickup
※If you wish to pick up in-store, please be sure to make an appointment in advance. The store and online shop are separate departments and have different business hours, so please understand that it may take longer than usual to respond and communicate with you.
※Even if you wish to pick up in-store after placing an order on the online shop, payment at the store is not possible.
※From the end of business on Friday until the start of business on the next business day (Monday), we will not be able to confirm or reply to orders and inquiries on Saturdays, Sundays, and public holidays.


・Basic support is available during business hours from Monday to Friday (weekdays). From the end of business on Friday (weekday) until the start of business on the following Monday (weekday), we will not be able to confirm or reply to orders and inquiries.
・The operating staff for the store and online shop are different, and business days may also differ. Therefore, if you visit the store without receiving a notification from us regarding the possible pickup date, we may not be able to hand over the product on your desired date or we may not be aware of your order.
・We will send you an email notifying you of the possible pickup date, so please make sure to visit the store on or after the possible pickup date.

◆Other Important Notes
※Please note that we do not guarantee cases where you are unable to complete your order within the campaign period due to our business days, business hours, or staffing availability, such as not receiving a reply to your inquiry from us. If you have any questions, please contact us as soon as possible, and we will answer them during our business hours.

※This offer is valid for purchases made at our physical store and through this website. Orders placed through other shops or malls are not eligible. Please be aware of this in advance.

Contact: info@nbh-iseya.co.jp
Due to staffing considerations, please contact us at the email address above, not by phone, during or outside of business hours.

We apologize for any inconvenience this may cause our customers, but this is a very advantageous period, so we look forward to welcoming you to our physical store located in Susukino, Sapporo, and our online store.

ISEYA