*This offer has ended! [ISEYA ONLINE Exclusive] Free Shipping & Gift Wrapping Campaign!

Thank you for always using "ISEYA ONLINE".

We will be holding another very popular campaign.
During the period below, customers who place an order with ISEYA ONLINE will receive

“Free Shipping” and “Free Gift Wrapping”.

Details are as follows.

【Period】Orders placed from Monday, May 13, 2024, to Sunday, May 26, 2024

Notes------------------------------------------------------------------

◆Notice
※This campaign is for "ISEYA ONLINE (mail order)" only and is not available at physical stores. Please refrain from making inquiries to physical stores or negotiating for the same terms.

※Furthermore, customers who cannot adhere to the rules of the notes, including the above content, will be refused future orders. We ask for your understanding and reconfirmation of the content.

※If you have a preferred color for gift wrapping, please specify it when ordering. If not specified, we will select and send one.
※Regarding size, we will select and send one after considering the product, shape, accessories, etc.
※Basically, the wrapping bag will be sent unwrapped, but if you wish for gift wrapping, please specify it when ordering.

※Gift bags are limited in quantity. Please note that the offer will end once stock runs out.

◆Out of Stock
※Our products are also sold at physical stores and multiple shopping sites, so the stock status of products may not be reflected at the time of your order.
Therefore, we may accept orders even if there is actually no stock.
If a product is out of stock, we will contact you after the mail-order business department starts operations, so we kindly ask for your understanding.

◆In-store Pickup
※If you wish for in-store pickup, please be sure to make an appointment in advance. The store and online shop are separate departments with different business hours, so please understand that it may take more time and communication than usual to respond.
※Orders and inquiries cannot be confirmed or replied to on Saturdays, Sundays, public holidays, and after business hours on Fridays until the start of business on the next business day.

・Basic support will be provided during business hours from Monday to Friday on weekdays, and no inquiries or order processing will be performed on Saturdays, Sundays, or public holidays. We appreciate your understanding and cooperation as we will not be able to confirm or reply to your orders and inquiries until the start of business on Monday after the holiday.
・The operating staff of the store and online shop are different, and business days may also differ, so if you visit us without receiving a notification from us regarding the pick-up date, we may not be able to hand over the product on your desired date, or we may not be aware of your order.
・We will send you an email with the pick-up date, so please be sure to visit us after the pick-up date.
・This campaign is originally intended for orders, payments, and shipping completion within the online shop.

◆Other Notes
※We do not guarantee compensation for cases where orders could not be completed within the campaign period due to our business days, business hours, or staff availability, resulting in no replies to customer inquiries. We appreciate your understanding in advance. If you have any questions, please contact us as soon as possible, and we will reply on our business days.

Contact: info@nbh-iseya.co.jp
※Due to staff availability, please contact the above email address instead of by phone, regardless of business hours or after hours.

ISEYA ONLINE