【ISEYA GROUP】Inquiries by Department

Inquiries

Thank you for your continued patronage.
To improve customer convenience, ISEYA provides contact information for each department. Please contact the appropriate department for your inquiry. Please note that the available hours for inquiries vary by department.

◆Inquiries about pawn and purchase
For inquiries regarding pawn and purchase, please contact us via the link below.
Contact us here

*We will check inquiries between 11:00 AM and 8:00 PM, Monday to Saturday, and reply in order. (Closed on Sundays; during long holidays such as Obon and New Year's, replies will be sent sequentially as soon as confirmed.)

◆Inquiries about stores
Inquiries about stores are accepted by phone.
Phone number: 011-531-7100

*We will respond to inquiries between 11:00 AM and 8:00 PM, Monday to Saturday. (Closed on Sundays; during long holidays such as Obon and New Year's, replies will be sent sequentially as soon as confirmed.)

◆Inquiries about online store
For inquiries about the online store, please use the link below.
Contact us here

*We will check inquiries between 10:00 AM and 6:00 PM, Monday to Friday, and reply by email in order. (Closed on Saturdays, Sundays, and public holidays; during long holidays such as Obon and New Year's, replies will be sent sequentially as soon as confirmed.)

◆Other inquiries
For other inquiries, such as those related to recruitment or matters not covered by the departments above, please use the link below.
Contact us here

 *We will reply sequentially as soon as confirmed. (Closed on Saturdays, Sundays, and public holidays; during long holidays such as Obon and New Year's, replies will be sent sequentially as soon as confirmed.)

By using the appropriate contact for each department, we strive to provide a quick and accurate response. We appreciate your cooperation.

ISEYA