*Event has ended* [ISEYA ONLINE Exclusive] Winter Clearance Sale!
Thank you for always using ISEYA ONLINE.
ISEYA ONLINE will be holding a "Winter Clearance Sale" from January 15th to 28th!
You might be able to purchase those items you wanted or were interested in at a great price.
Details are as follows:
◆Event Details◆
Winter Clearance Sale! 15-20% OFF all items (The OFF percentage is not displayed on the product page and will be automatically calculated in the shopping cart.)
*Please note that discounts from points or other coupons cannot be used in conjunction with this sale.
*Click here for eligible categories!
◆Event Period◆
January 15, 2024 (Mon) 0:00 to January 28, 2024 (Sun) 23:59
Please carefully read the following precautions before placing your order.
If you have any questions, please contact us by email before purchasing, taking into consideration our business days and hours.
Precautions------------------------------------------------------------------
*Only items designated as sale items by our store within the period are eligible. Some items are excluded from the sale, and discount rates vary by genre. We do not respond to any negotiations for further discounts or discounts on non-sale items. We will not reply to inquiries about discounts. Please refrain from making inquiries about discounts.
*This campaign is exclusively for "ISEYA ONLINE" (mail order) and is not available at physical stores. Please refrain from contacting or negotiating with physical stores.
◆About out-of-stock items
*Our products are also sold at physical stores and multiple shopping sites, so the stock status of products may not be reflected in real time depending on the timing of your order.
Therefore, we may accept orders even if the item is actually out of stock.
If an item is out of stock, we will contact you after the sales department opens for business. We apologize for any inconvenience.
◆About in-store pickup
*If you wish to pick up your order in-store, please be sure to make an appointment in advance. The store and the online shop are separate departments with different business hours, so please understand that it may take more time and communication than usual to process your request.
*On weekends, holidays, and after business hours on Fridays, we will not be able to confirm or reply to orders or inquiries until the start of business on the next business day.
・Basic support is provided during weekday business hours (Monday-Friday). We cannot process inquiries or orders on weekends or holidays. We appreciate your understanding and cooperation that we will not be able to confirm or reply to orders or inquiries until the start of business on Monday after a holiday.
・The operating staff for the store and the online shop are different, and their business days may also differ. Therefore, if you visit the store before receiving notification from us that your item is ready for pickup, we may not be able to hand over your item on your desired date or may not even be aware of your order.
・We will send you an email notifying you of the pickup availability date, so please be sure to visit the store on or after that date.
・This campaign is originally intended for ordering, payment, and shipping completion within the online shop.
◆Other Precautions
*We do not guarantee against cases where you are unable to complete your order within the event period due to factors such as our business days, business hours, or staffing, resulting in no reply to your inquiries from us. We appreciate your understanding in advance. If you have any questions, please contact us as soon as possible, and we will answer them on our business days.
*We do not accommodate any changes to the amount, returns, or exchanges after purchase. We also do not accept any related complaints, so please double-check your order before placing it.
Contact: info@nbh-iseya.co.jp
Due to staffing considerations, please contact the email address above for inquiries, regardless of business hours.
