*This event has ended!* [ONLINE EXCLUSIVE] Bags/Watches 5x Points Fair!

Thank you for always using ISEYA ONLINE.

For a limited time, ISEYA ONLINE will be holding

◆Event Period◆
February 22, 2024 (Thursday) 0:00 to February 29, 2024 (Thursday) 23:59

-----Notes-----

*Only eligible products set by our store within the period will be eligible for points. We do not respond to negotiations for products not covered by the event. Please also refrain from inquiries regarding discounts.

*This campaign is only for "ISEYA ONLINE" (mail order) and is not available at physical stores. Please refrain from inquiries or negotiations with physical stores.

◆Regarding out of stock items
*Our products are also sold at physical stores and on multiple shopping sites, so the stock status of products may not be reflected at the time of your order.
Therefore, we may accept orders even if there is no actual stock.
In the event of an out-of-stock item, we will contact you after the start of business hours of the mail order division, so we ask for your understanding.

◆Regarding in-store pickup
*If you wish to pick up your order in-store, please be sure to make an appointment in advance. The store and online shop are separate departments and have different business hours, so please understand that it may take more time than usual to respond and communicate.
*After business hours on Saturdays, Sundays, holidays, and Fridays, we will not be able to confirm or reply to orders or inquiries until the start of business hours on the next business day.

・Basic support is provided during business hours on weekdays (Monday-Friday), and we cannot process orders or inquiries on weekends or holidays. We ask for your understanding that we will not be able to confirm or reply to orders or inquiries until the start of business hours on Monday after the holiday.
・The operating staff for the store and online shop are different, and business days may also differ, so if you visit us without receiving confirmation of the pickup date from us, we may not be able to hand over the product on your desired date or may not even be aware of your order.
・We will send you an email confirming the pickup date, so please be sure to visit us after the confirmed pickup date.
・This campaign is originally intended for ordering, payment, and shipping completion within the online shop.

◆Other notes
*We do not guarantee compensation in cases where, due to our business days, business hours, or staffing circumstances, we are unable to respond to your inquiries and your order cannot be completed within the event period. We appreciate your understanding. If you have any questions, please contact us as soon as possible, and we will respond during our business hours.

*We do not accept changes to the amount after purchase, returns, exchanges, or any other related requests. We also do not accept claims related to these matters, so please confirm your order once more before placing it.

Contact: info@nbh-iseya.co.jp
Due to staffing considerations, please contact us via the email address above, not by phone, during or outside business hours.