*Ended! [ONLINE ONLY] New Life Preparation Fair

◆Campaign Period◆
February 12, 2024 (Mon) 0:00 - February 21 (Wed) 23:59

*If you have a preferred color for gift wrapping, please specify it when placing your order. If no color is specified, we will select one and send it.
*Regarding size, we will select and send it after considering the product, shape, accessories, etc.
*Generally, wrapping bags will be sent unwrapped, but if you wish for them to be wrapped, please specify this when placing your order.
*Please note that the number of wrapping bags is limited. They will be discontinued once stock runs out.

Please check the other notes below carefully before using our service.
If you have any questions, please contact us by email before purchasing, taking into account our business days and hours.

-----Notes-----

*Only items designated as eligible by our store within the period are covered. We do not respond to any negotiations regarding items not covered by the fair. Please refrain from inquiries about discounts.

*This campaign is exclusively for "ISEYA ONLINE" (mail order) and is not available at physical stores. Please refrain from inquiries or negotiations with physical stores.

◆About out of stock
*Our products are also sold in physical stores and on multiple shopping sites, so the stock status may not be reflected in real time depending on the timing of your order.
Therefore, we may accept orders even if there is no stock.
In the event of a stockout, we will contact you after the start of business hours of the mail order division, so we ask for your understanding.

◆About in-store pickup
*If you wish to pick up your order in-store, please make an appointment in advance. Please note that the store and online shop are separate departments with different business hours, so it may take longer to respond and communicate than usual.
*After the close of business on Saturdays, Sundays, public holidays, and Fridays, we will not be able to confirm or reply to orders or inquiries until the start of business on the next business day.

・Basic responses will be made during business hours from Monday to Friday. We cannot process orders or inquiries on Saturdays, Sundays, or public holidays. We appreciate your understanding and cooperation as we will not be able to confirm or reply to orders or inquiries until the start of business on Monday after the holiday period.
・The store and online shop have different operating staff and may have different business days. Therefore, even if you visit on your desired date without receiving a notification from us about the pickup availability date, we may not be able to hand over the product or may not be aware of your order.
・We will send you an email notification of the pickup availability date, so please be sure to visit after the specified pickup availability date.
・This campaign is originally intended for orders, payments, and shipments to be completed within the online shop.

◆Other Notes
*We do not guarantee compensation for cases such as when you are unable to complete your order during the event period due to our inability to respond to inquiries from you due to business days, business hours, or staffing issues. We appreciate your understanding in advance. If you have any questions, we will respond during our business hours, so please inquire early.

*We do not accept any changes to the amount, returns, exchanges, or any other issues after purchase. We also do not accept claims related to these matters, so please confirm your order once again.

Contact: info@nbh-iseya.co.jp
Due to staffing considerations, please contact us via the email address above rather than by phone, regardless of business hours.