【Ended!】Novelty Fair ♪
Thank you for always using "ISEYA ONLINE".
Customers who made a purchase at "ISEYA ONLINE" between June 1st and June 18th will receive
a "Imabari Towel Handkerchief" and a "Wrapping Bag (non-woven fabric)" on a first-come, first-served basis!
If both items are in stock, we will include both.
*Please note that quantities are limited as this is a first-come, first-served offer.
Details are as follows:
【Period】Orders placed from June 1, 2023 (Thursday) 0:00 to June 18, 2023 (Sunday) 23:59 JST
(*Offer has ended!)
【Content】・Imabari Towel Handkerchief gift
・Wrapping Bag (non-woven fabric) gift
(*Quantities are limited on a first-come, first-served basis. Depending on the order date, it may be possible that only one item can be included, or that both have run out and cannot be included. We appreciate your understanding.)
-----Notes-----
・Gifts are on a first-come, first-served basis. Quantities are limited, and the offer will end once supplies run out. Please understand if a gift is not included. Also, each customer will receive one gift. Even if you place multiple orders during the period, you will only receive one gift. Thank you for your understanding.
・Colors and sizes cannot be specified. We also do not accept requests for wrapping of the gifts themselves.
・This promotion is only for "ISEYA ONLINE (mail order)" and is not implemented at physical stores. Please refrain from inquiries regarding application to online shops or physical stores.
・Orders and shipments for the online shop are handled from 12:00 to 18:00 on weekdays.
Due to staffing considerations, please contact us via the following email address, not by phone, for inquiries both during and outside of these hours.
Inquiries: info@nbh-iseya.co.jp
・Our products are sold at physical stores and multiple shopping sites, so the stock status of products may not be reflected at the time of your order. Therefore, we may accept orders even if the product is actually out of stock. In the event of a stockout, we will contact you after the start of business hours of the mail order division, so we kindly ask for your understanding.
Also, if you order multiple products at once and some products are out of stock, we will confirm if it is acceptable to ship only the products that are in stock. Shipment preparations will proceed once we receive your response, so the shipment will be on hold temporarily. If you receive a confirmation message from us, please respond as soon as possible.
・If you wish to pick up your order at the store, please be sure to make an appointment in advance. The store and the online shop are separate departments with different business hours, so it may take more time and effort for communication than usual to handle your request. We appreciate your understanding.
*On weekends, holidays, and after business hours on Fridays, we will not be able to confirm or respond to orders and inquiries until the start of business on the next business day.
Even if you visit the physical store on your desired date without having received notification from us regarding the possible pickup date, there is a possibility that we will not be able to hand over the product on your desired date, or that we are not aware of your order itself. As the physical store and the online shop have partially different business days, customers who place an order via the online shop will receive an email notifying them of the possible pickup date. Therefore, please be sure to visit after the notified pickup date.
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