Regarding your inquiry

Information regarding inquiries

Thank you for your continued patronage.
ISEYA is providing contact information for each department to improve customer convenience. We kindly request that you contact the appropriate department according to the nature of your inquiry. Please note that inquiry hours vary by department. Thank you for your understanding.

◆ Inquiries regarding pawnbroking and purchasing

For inquiries regarding pawnbroking and purchasing, please contact us via the link below.
Click here to inquire

※We will check and reply in order from 11 AM to 8 PM, Monday to Saturday. (Closed on Sundays; during long holidays such as Obon and New Year's, we will reply in order as soon as we check.)

◆ Inquiries regarding stores

For inquiries regarding stores, please contact us by phone.
Phone number: 011-531-7100

※We will respond between 11 AM and 8 PM, Monday to Saturday. (Closed on Sundays; during long holidays such as Obon and New Year's, we will reply in order as soon as we check.)

◆ Inquiries regarding online store

For inquiries regarding the online store, please use the link below.
Click here to inquire

※We will check and reply in order from 12 PM to 6 PM, Monday to Friday. (On weekends and holidays, and during long holidays such as Obon and New Year's, we will reply in order as soon as we check.)

◆ Other inquiries

For other inquiries not covered by the above departments, such as those related to recruitment, please use the link below.
Click here to inquire

 ※We will reply in order as soon as we check. (On weekends and holidays, and during long holidays such as Obon and New Year's, we will reply in order as soon as we check.)

By using the appropriate contact point for each department, we strive to provide a quick and accurate response. We appreciate your cooperation.

ISEYA