【Ended】FINAL SUMMER SALE

※Products with special prices will be added sequentially to the "Limited-Time Sale" category. We cannot answer questions regarding which products will be included in the sale, so please refrain from making inquiries.

Please check the following notes carefully before using our service.
If you have any questions, please contact us by email before purchasing, taking into account our business days and hours.

Important Notes------------------------------------------------------------------

※Only products in the "Limited-Time Sale" category are eligible. We do not accept discounts or negotiations for products not subject to the sale, so please refrain from making inquiries regarding this matter.

※This promotion is exclusively for "ISEYA ONLINE" (mail order). It is not applicable at physical stores, so please refrain from negotiating discounts or making inquiries at physical stores.

◆ Regarding out-of-stock items
※Our products are sold at physical stores and multiple shopping sites, so the stock status may not be reflected at the time of your order.
Therefore, we may accept orders even if items are actually out of stock.
In the event of an item being out of stock, we will contact you after the start of business hours of the mail order division. We appreciate your understanding.

◆ Regarding in-store pickup
※If you wish to pick up your order in-store, please be sure to make an appointment in advance. The store and online shop are separate departments with different business hours, so please understand that it may take more time than usual to respond and communicate.
※On Saturdays, Sundays, public holidays, and after business hours on Fridays, we will not be able to confirm or reply to orders or inquiries until the start of business on the next business day.

・Basic support will be provided during weekday business hours (Monday to Friday), but during holiday periods, we will not be able to process inquiries or orders. We appreciate your understanding that we will not be able to confirm or reply to orders or inquiries until the start of business on Monday after the holiday period.

・The operating staff for the store and online shop are different, and business days may also differ. Therefore, if you visit without receiving a notification from us regarding the available pickup date, we may not be able to hand over your product on your desired date or may not even be aware of your order.

・We will send you an email notification of the available pickup date, so please be sure to visit us after the designated pickup date.

・This promotion is originally intended for orders, payments, and shipping completion within the online shop.



◆ Other Notes
※There is no guarantee in cases where an order could not be completed within the campaign period due to reasons such as our business days, business hours, or staff availability, resulting in no response from us to your inquiry. We appreciate your understanding in advance. If you have any questions, we will respond on our business days, so please inquire as soon as possible.

Contact: info@nbh-iseya.co.jp

Due to staffing considerations, please contact us via the email address above, not by phone, during or outside business hours.