【ONLINE EXCLUSIVE】Free shipping, free gift wrapping, and a novelty gift!

Thank you very much for always using ISEYA ONLINE.

To express our gratitude for your continued patronage, we will be holding the following campaign!

During the campaign period, shipping fees and gift wrapping, which are normally charged, will all be free,

and this time, we will also be giving away a fragrant sachet as a novelty gift!

If there's an item you've been curious about, please take this opportunity to check it out ♪

-Campaign Period-

November 1, 2023 (Friday) 00:00 - December 25, 2023 (Monday) 23:59

※ If you have a preferred color for gift wrapping, please specify it when ordering. If no color is specified, we will select and send one at our discretion.
※ Regarding size, we will select and send one after considering the product, shape, accessories, etc.
※ Generally, wrapping bags will be sent unwrapped, but if you wish for wrapped packaging, please specify this when ordering.
※ There is only one type of sachet and you cannot choose, so please be aware of this in advance.
※ Gift bags and novelty gifts are limited in quantity. Please note that they will end once stock runs out. We kindly ask you to refrain from commenting on novelties.

Other precautions are as follows, so please check them carefully before using.
If you have any questions, please contact us by email before purchasing, taking into account business days and hours.

-----Precautions-----

※ This campaign is an exclusive campaign for "ISEYA ONLINE" (mail order) only.
We do not handle inquiries at physical stores, so please refrain from contacting physical stores.

◆ About in-store pickup
※ If you wish to pick up in-store, please be sure to make an appointment in advance. The store and online shop are separate departments with different business hours, so please understand that it may take more time than usual to respond and communicate.
※ On Saturdays, Sundays, holidays, and after business hours on Fridays, we cannot confirm or reply to orders or inquiries until the start of the next business day.

・Basic responses will be within weekday business hours from Monday to Friday, but during holiday periods, no inquiries or post-order processing can be performed. We appreciate your understanding and cooperation as we will not be able to confirm or reply to orders or inquiries until the start of business on Monday after the holidays.

・The store and online shop have different operating staff and may have different business days, so even if you visit without receiving notification of a possible handover date from us, there is a possibility that we may not be able to hand over the product on your desired date or may not even be aware of your order.

・We will send you an email notifying you of the possible handover date, so please be sure to visit after that date.

・This campaign is originally intended for orders, payments, and shipping to be completed within the online shop.

※ Please understand that there is no guarantee for cases where orders cannot be completed within the campaign period due to our inability to respond to inquiries from customers within or outside business hours due to staff availability. If you have any questions, we will respond on our business days, so please inquire as early as possible.

Contact: info@nbh-iseya.co.jp

Due to staffing considerations, please contact us via the email address above, not by phone, regardless of business hours.

ISEYA ONLINE