【ENDED】WINTER SALE 2024 Held!【December 1st - December 17th】

Thank you for always using ISEYA ONLINE.

ISEYA ONLINE will be holding a "WINTER SALE" from December 1st to 17th!
You might be able to purchase those items you've been wanting or curious about at a great price.

And this time, we have even more special days in store for you...

On the first day of the WINTER SALE, "December 1st," and the very last day of the SALE, "December 15th," for these two days only,
In addition to the sale, you'll earn "3x points"!

There will be two days when both the sale and point increase overlap!
The first day, "December 1st," is especially noteworthy!
Please enjoy ISEYA's WINTER SALE!

Details are as follows:

◆Event Details◆
・WINTER SALE: 3-20% OFF

*The discount rate is not displayed on the product page and will be automatically calculated in your shopping cart. In the unlikely event that the discount price is not applied, we will correct it during the order confirmation process. Please feel free to proceed with your order.※Some exclusions apply.
*Please note that discounts from points or other coupons cannot be used in conjunction with this offer.

・3x Points: December 1st and December 15th only (Total of 2 days)


◆Event Period◆
・WINTER SALE: December 1, 2024 (Sun) 0:00 to December 17, 2024 (Tue) 23:59 
・Point-up Days: December 1, 2024 (Sun) and December 15, 2024 (Sun)


Furthermore, the following offers, which started on November 1st, will also continue during the sale period!
・Free Shipping!
・Free gift wrapping bags and message cards!
・Free warm winter goods!

Please check the article above for more details.


Please read the following notes carefully before using our service.
If you have any questions, please contact us by email before purchasing, taking into account our business days and hours.

Important Notes------------------------------------------------------------------

*Only items designated as sale items by our store during the period are eligible. Some items are excluded from the sale, and discount rates vary by genre. We do not accept any requests for individual item discounts or other negotiations. Please refrain from inquiries as well.

*This campaign is for "ISEYA ONLINE" (mail order) only and is not available at physical stores. Please refrain from inquiries or negotiations with physical stores.

*Direct phone orders are not accepted. Please understand that sales will apply to orders placed through the website.

◆Regarding out-of-stock items
*Our products are sold at physical stores and on multiple shopping sites, so the stock status may not be reflected at the time of your order.
Therefore, we may accept orders even if there is actually no stock.
If an item is out of stock, we will contact you after the start of business hours of the mail-order department. We apologize for any inconvenience this may cause.

◆Holds and Price Negotiations
*Both are refused without exception, so please refrain from related inquiries.

◆Regarding in-store pickup
*If you wish to pick up in-store, please be sure to make an appointment in advance. The store and online shop are separate departments with different business hours, so it may take longer than usual to respond and communicate. Therefore, please understand that we may not be able to accommodate urgent requests.
*On Saturdays, Sundays, national holidays, and after business hours on Fridays, we will not be able to confirm or reply to orders or inquiries until the start of business on the next business day.

・Basic correspondence will be during weekdays (Monday-Friday) business hours, and we cannot process inquiries or orders on Saturdays, Sundays, or national holidays. We appreciate your understanding and cooperation as we will not be able to confirm or reply to orders or inquiries until the start of business on Monday after a holiday.

・Please note that the operating staff for the store and online shop may differ, and business days may also vary. Therefore, if you visit the store before receiving notification from us regarding the available pickup date, we may not be able to hand over your product on your desired date or may not even be aware of your order.

・We will send you an email notifying you of the available pickup date, so please be sure to visit after that date.
・This promotion is originally intended for orders, payments, and shipments completed through the online shop.


◆Other Notes
*Please note that there is no guarantee for cases where orders cannot be completed within the event period due to reasons such as business days, business hours, or staffing availability, resulting in no response to inquiries from our store. If you have any questions, please contact us as soon as possible, and we will respond during our business hours.

*We cannot accept orders from customers who have received warning notices or cancellations on other marketplaces, etc.

*We cannot hold items or offer discounts beyond the sale price. There are no exceptions, so please refrain from inquiries related to these matters.

*We do not accommodate any changes in amount, returns, exchanges, etc., after purchase. We also do not accept any complaints related to these matters, so please confirm your order once again before placing it.

Contact: info@nbh-iseya.co.jp
Due to staffing, please contact us via the email address above rather than by phone, regardless of business hours.

ISEYA